ScriptRunner for Jira Cloud Enhanced Search filters are not being synchronised

Incident Report for Adaptavist Cloud Apps

Resolved

Jira filters powered by Enhanced Search functionality in ScriptRunner for Jira Cloud are now being synchronised again. Query results should be up-to-date again within minutes.
Posted Sep 03, 2021 - 09:50 UTC

Monitoring

We have released a code fix and are monitoring the situation
Posted Sep 03, 2021 - 09:33 UTC

Update

We are still working on deploying the fix. We'll provide an update in 30mins or sooner.
Posted Sep 03, 2021 - 08:54 UTC

Update

We are deploying a bug fix for the problem now, we expect the issue to be resolved within 30mins.
Posted Sep 03, 2021 - 08:32 UTC

Identified

We have identified the source of the problem and are working on a fix to our code to resolve the issue.
Posted Sep 03, 2021 - 08:05 UTC

Investigating

Since 05:00 UTC the Enhanced Search filters for ScriptRunner for Jira Cloud are not being synchronised. This means that search results for Enhanced Search powered filters in Jira will be out of date. We are investigating and will update this status page when we have more information.
Posted Sep 03, 2021 - 07:52 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud).