Resolved -
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.
Jul 30, 19:15 UTC
Monitoring -
We have patched the environment to start processing script execution requests again. Script executions are back to normal.
Jul 30, 14:49 UTC
Identified -
We have identified script execution delays for Listeners and Workflows. The solution has been implemented and we are slowly processing the events and therefore executing the delayed scripts. This affects ScriptRunner for Jira Cloud and Confluence Cloud
Jul 30, 12:49 UTC
Resolved -
Between 10:15 and 10:30 UTC, customers using ScriptRunner for Jira Cloud or Enhanced Search apps may have experienced increased rate limiting when accessing Jira REST APIs from their scripts, other automations or JQL searches. This was caused by a gradual release of Atlassian's new authentication mechanism for requests made as individual users. We rolled back the changes and apologise for any disruption.
Jul 28, 09:00 UTC