Partially Degraded Service

Uptime over the past 90 days. View historical uptime.
ScriptRunner Operational
ScriptRunner for Jira Cloud Operational
Enhanced Search for Jira Cloud Operational
ScriptRunner for Confluence Cloud Operational
ScriptRunner Connect Operational
ScriptRunner for Jira Isolated Cloud Operational
ScriptRunner Migration Suite Operational
Kolekti Operational
Mosaic: Content Formatting Macros, Tabs LaTeX HTML Templates Operational
Forms for Confluence (Surveys, Quizzes, Polls & Votes) Operational
Community Forums for Confluence Operational
Upscale Operational
Hierarchy for Jira Operational
Workflow Steps for Jira Operational
Slack IntegratePlus for monday.com Operational
Recurring Tasks for monday.com Operational
Unlimited Subitems for monday.com Operational
Third-Party Services Degraded Performance
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
AWS sns-us-east-1 Operational
AWS lambda-us-east-1 Operational
Slack Apps/Integrations/APIs Degraded Performance
Intercom Intercom APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

Increased rate of Atlassian 429 response codes for certain endpoints
Resolved - Following an update from Atlassian: https://developer.status.atlassian.com/incidents/t7pqy7zzzdbg
We have confirmed the issue has been resolved
Nov 4, 12:03 UTC
Monitoring - Between 19:55 3/11/2026 - 06:45 4/11/2026 UTC, customers saw an increase in Atlassian 429 response codes on certain endpoints such as the expression evaluation endpoint and JQL search endpoint. The situation looks to have resolved, however we will continue to monitor the responses from these endpoints.
Nov 4, 09:32 UTC
Identified - We have received reports of an increase in 429 response code from Atlassian endpoints, we have confirmed we see these 429 response codes on our end.
Nov 4, 09:28 UTC

Nov 3, 2026

Listeners and Post Functions Experiencing Delayed Execution
Resolved - We are closing this incident on our status page. The delayed execution of workflow post functions and script listeners is caused by late delivery of events from Atlassian’s Forge platform to ScriptRunner, and the fix must come from Atlassian. Progress can be followed on their public ticket https://jira.atlassian.com/browse/ECO-1848. We recommend watching and voting for that ticket.

We apologise for any inconvenience caused and thank you for your patience.
Nov 3, 18:51 UTC
Update - The service remains stable. We’re continuing to monitor performance and will share another update if needed.
Oct 27, 13:41 UTC
Update - Delivery times have improved and the service is more stable today. We’ll continue to monitor and will update you if anything changes.
Oct 27, 11:40 UTC
Update - Our monitoring has detected delays in event delivery again. We continue to monitor event delivery delays
Oct 26, 18:09 UTC
Update - We are still waiting for a fix from Atlassian. This continues to be tracked as a Forge platform defect under ticket https://jira.atlassian.com/browse/ECO-1848. We encourage you to watch and vote for that ticket to help prioritize it.

We'll post again as soon as there's movement from Atlassian or any change on our end.

Thank you for your continued patience.
Oct 20, 10:30 UTC
Update - We have identified the root cause of the delayed execution of script listeners and workflow post functions. Forge product events and post function invocations are intermittently delivered late to ScriptRunner by Atlassian’s Forge platform, typically during peak periods.

Atlassian is tracking this as a Forge platform defect under https://jira.atlassian.com/browse/ECO-1848. The fix must come from Atlassian; we recommend watching and voting for that ticket.

We’ll provide an update when Atlassian ships a fix.

We apologise for any inconvenience caused and thank you for your patience.
Oct 12, 22:10 UTC
Update - We can confirm that Atlassian have confirmed that the source of the delays is being caused by them sending us the events late.

We are awaiting Atlassian to implement a fix for this issue and will provide an update once they have done this.
Oct 12, 08:20 UTC
Identified - We have identified that workflow post functions are executing late because post function invocation events are being delivered late to ScriptRunner by Atlassian's Forge platform. We have raised this with Atlassian and are awaiting their investigation.
We’ll provide an update shortly.
We apologise for any inconvenience caused and thank you for your patience.
Oct 8, 12:53 UTC

Nov 2, 2026

Scripted fields do not update on issue events because Forge events send priority and parent without self or iconUrl
Resolved - This incident has been resolved.
Nov 2, 22:30 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 2, 22:08 UTC
Update - We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved.

Scripted Field values should be recalculated normally when an issue is updated.

We apologise for any inconvenience caused.
Nov 2, 22:08 UTC
Investigating - The team is investigating. Once a fix is deployed, Scripted Fields should recalculate as soon as an issue is updated.
Nov 2, 20:47 UTC

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage