All Systems Operational
ScriptRunner for Jira Cloud Operational
90 days ago
96.86 % uptime
Today
ScriptRunner Service Operational
90 days ago
96.86 % uptime
Today
Enhanced Search for Jira Cloud Operational
90 days ago
99.57 % uptime
Today
Enhanced Search Services Operational
90 days ago
99.57 % uptime
Today
ScriptRunner for Confluence Cloud Operational
90 days ago
95.96 % uptime
Today
ScriptRunner Service Operational
90 days ago
95.96 % uptime
Today
Content Formatting for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Content Formatting Services Operational
90 days ago
100.0 % uptime
Today
Workflow Steps for Jira Operational
90 days ago
100.0 % uptime
Today
Workflow Steps for Jira Operational
90 days ago
100.0 % uptime
Today
Slack Apps/Integrations/APIs Operational
Hierarchy for Jira Operational
Hierarchy for Jira Services ? Operational
Third-Party Services Operational
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
AWS sns-us-east-1 Operational
AWS lambda-us-east-1 Operational
Orah Apps - Trello Power-Ups Operational
Board Export ? Operational
Time Tracking & Reporting ? Operational
Card Delete ? Operational
Daily Updates ? Operational
Due Next ? Operational
Threaded Comments ? Operational
Private Notes ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 23, 2023
Resolved - We have completed deploying a fix for the issue and now believe that script fields should be displaying correctly.
Mar 23, 16:21 UTC
Identified - We have identified the cause of the incident abd are currently working on a fix for this issue.

We advise customers in the EU region, not to create or update any scripted fields at this time.

Mar 23, 11:17 UTC
Update - We are still investigating the root cause of this issue but can confirm that only customers whos Jira instance is in the EU region are affected and customers in the US region are not affected by this issue.
Mar 23, 11:03 UTC
Investigating - We are aware of an issue where scripted fields are not being displayed on the scripted fields admin page for customers.

We are currently investigating the cause of the issue and will post a further update here shortly.

Mar 23, 10:02 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023
Resolved - Apologies for the long delay. We have finally been able to release the fixes and this incident is now resolved.
Mar 9, 20:21 UTC
Update - Apologies for the delayed communications.

We've been working to release a fix and have been unsuccessful today. We will continue to resolve the issues preventing a release on Monday 6th March GMT.

More details on the impact of this incident:
Some users who have more than approximately 80 filters saved via the Enhanced Search feature will still be unable to save new filters due to a problem with storage limits. Additionally, the Enhanced Search page may be reporting that search results are out-of-date by several days but this is incorrect. As far as we are able to see, search results in Jira are still being updated but we are not saving the date and time at which results have been updated, so the Enhanced Search page is reporting incorrectly that search results are out of date.

We have fixes for these problems ready to be released as soon as we are able to complete the required automated testing which has failed today.

Apologies for the inconvenience.

Mar 3, 17:09 UTC
Update - We are still working to release the necessary changes to resolve this problem and will continue to do so tomorrow. Apologies for the continued delay.
Mar 2, 16:23 UTC
Update - Releasing the fixes for this problem will take longer than our original expectations. We'll provide another update once we have more news.
Mar 2, 11:31 UTC
Update - We're working on a few fixes for this problem and will be releasing them this morning.
Mar 2, 10:17 UTC
Update - Apologies, the previous message was wrong. We've partially resolved the problems that are causing filter results to be out of date but not all of them. We'll continue working on a solution for this tomorrow.
Mar 1, 17:29 UTC
Update - For clarity, this incident only affects customers with Jira Cloud and ScriptRunner hosted in the EU.
Mar 1, 15:57 UTC
Update - We are currently deploying a fix for the issues with filter syncing and will write again once these are deployed. We apologise for any inconvenience.
Mar 1, 15:41 UTC
Identified - This incident is effecting Enhanced Search and Scriptrunner Enhanced Search Services. We are aware of an incident that is causing a delay in filter syncing. This could be causing filters to be out of date, which may affect search results. We are aware of the issue and are currently working on deploying a fix.
Mar 1, 15:00 UTC