Adaptavist Cloud Apps Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

ScriptRunner for Jira Cloud Operational

90 days ago

96.86 % uptime

Today

ScriptRunner Service Operational

90 days ago

96.86 % uptime

Today

Enhanced Search for Jira Cloud Operational

90 days ago

99.57 % uptime

Today

Enhanced Search Services Operational

90 days ago

99.57 % uptime

Today

ScriptRunner for Confluence Cloud Operational

90 days ago

95.96 % uptime

Today

ScriptRunner Service Operational

90 days ago

95.96 % uptime

Today

Content Formatting for Confluence Cloud Operational

90 days ago

100.0 % uptime

Today

Content Formatting Services Operational

90 days ago

100.0 % uptime

Today

Workflow Steps for Jira Operational

90 days ago

100.0 % uptime

Today

Workflow Steps for Jira Operational

90 days ago

100.0 % uptime

Today

Slack Apps/Integrations/APIs Operational

Hierarchy for Jira Operational

Hierarchy for Jira Services Operational

Third-Party Services Operational

Atlassian Jira Cloud Operational

Elastic Cloud (Elasticsearch) Operational

AWS ec2-us-west-2 Operational

AWS lambda-us-west-2 Operational

AWS route53 Operational

AWS cloudfront Operational

AWS lambda-us-west-2 Operational

AWS s3-us-west-2 Operational

AWS sns-us-west-2 Operational

AWS sqs-us-west-2 Operational

AWS elasticache-us-west-2 Operational

AWS rds-us-west-2 Operational

AWS elb-us-west-2 Operational

Atlassian Developer Jira Cloud APIs Operational

Atlassian Developer App listings Operational

Atlassian Developer Evaluations and purchases Operational

Atlassian Developer Search Operational

Atlassian Developer User APIs Operational

Atlassian Confluence Cloud Operational

Jira Core Search Operational

Jira Core Notifications Operational

Jira Core Viewing content Operational

Jira Core Marketplace Operational

Jira Core Authentication and User Management Operational

Jira Core Create and edit Operational

Jira Core Administration Operational

Jira Service Desk Authentication and User Management Operational

Jira Service Desk Service Desk Web Operational

Jira Service Desk Service Desk Portal Operational

Jira Software Administration Operational

Jira Software Authentication and User Management Operational

Jira Software Marketplace Operational

Jira Software Notifications Operational

Jira Software Viewing content Operational

Jira Software Search Operational

Jira Software Create and edit Operational

Confluence Administration Operational

Confluence Comments Operational

Confluence Marketplace Apps Operational

Confluence Search Operational

Confluence View Content Operational

Confluence Notifications Operational

Confluence Authentication and User Management Operational

Confluence Create and Edit Operational

LaunchDarkly Streaming API Operational

LaunchDarkly API Operational

LaunchDarkly Feature flag CDN Operational

AWS lambda-eu-west-1 Operational

AWS s3-eu-west-1 Operational

AWS dynamodb-eu-west-1 Operational

AWS cloudwatch-eu-west-1 Operational

AWS sns-eu-west-1 Operational

AWS sqs-eu-west-1 Operational

AWS apigateway-eu-west-1 Operational

AWS kms-eu-west-1 Operational

Auth0 User Authentication Operational

Auth0 Machine to Machine Authentication Operational

Auth0 Multi-factor Authentication Operational

Auth0 Management API Operational

AWS sns-us-east-1 Operational

AWS lambda-us-east-1 Operational

Orah Apps - Trello Power-Ups Operational

Board Export Operational

Time Tracking & Reporting Operational

Card Delete Operational

Daily Updates Operational

Due Next Operational

Threaded Comments Operational

Private Notes Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 23, 2023

Scripted Fields not displaying for customers

Resolved - We have completed deploying a fix for the issue and now believe that script fields should be displaying correctly.
Mar 23, 16:21 UTC

Identified - We have identified the cause of the incident abd are currently working on a fix for this issue.

We advise customers in the EU region, not to create or update any scripted fields at this time.
Mar 23, 11:17 UTC

Update - We are still investigating the root cause of this issue but can confirm that only customers whos Jira instance is in the EU region are affected and customers in the US region are not affected by this issue.
Mar 23, 11:03 UTC

Investigating - We are aware of an issue where scripted fields are not being displayed on the scripted fields admin page for customers.

We are currently investigating the cause of the issue and will post a further update here shortly.
Mar 23, 10:02 UTC

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

Filter syncing not working for some users

Resolved - Apologies for the long delay. We have finally been able to release the fixes and this incident is now resolved.
Mar 9, 20:21 UTC

Update - Apologies for the delayed communications.

We've been working to release a fix and have been unsuccessful today. We will continue to resolve the issues preventing a release on Monday 6th March GMT.

More details on the impact of this incident:
Some users who have more than approximately 80 filters saved via the Enhanced Search feature will still be unable to save new filters due to a problem with storage limits. Additionally, the Enhanced Search page may be reporting that search results are out-of-date by several days but this is incorrect. As far as we are able to see, search results in Jira are still being updated but we are not saving the date and time at which results have been updated, so the Enhanced Search page is reporting incorrectly that search results are out of date.

We have fixes for these problems ready to be released as soon as we are able to complete the required automated testing which has failed today.

Apologies for the inconvenience.
Mar 3, 17:09 UTC

Update - We are still working to release the necessary changes to resolve this problem and will continue to do so tomorrow. Apologies for the continued delay.
Mar 2, 16:23 UTC

Update - Releasing the fixes for this problem will take longer than our original expectations. We'll provide another update once we have more news.
Mar 2, 11:31 UTC

Update - We're working on a few fixes for this problem and will be releasing them this morning.
Mar 2, 10:17 UTC

Update - Apologies, the previous message was wrong. We've partially resolved the problems that are causing filter results to be out of date but not all of them. We'll continue working on a solution for this tomorrow.
Mar 1, 17:29 UTC

Update - For clarity, this incident only affects customers with Jira Cloud and ScriptRunner hosted in the EU.
Mar 1, 15:57 UTC

Update - We are currently deploying a fix for the issues with filter syncing and will write again once these are deployed. We apologise for any inconvenience.
Mar 1, 15:41 UTC

Identified - This incident is effecting Enhanced Search and Scriptrunner Enhanced Search Services. We are aware of an incident that is causing a delay in filter syncing. This could be causing filters to be out of date, which may affect search results. We are aware of the issue and are currently working on deploying a fix.
Mar 1, 15:00 UTC

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