All Systems Operational
Uptime over the past 90 days. View historical uptime.
ScriptRunner Operational
90 days ago
99.97 % uptime
Today
ScriptRunner for Jira Cloud Operational
90 days ago
99.98 % uptime
Today
Behaviours - ScriptRunner for Jira Cloud
Operational
90 days ago
99.98 % uptime
Today
Enhanced Search for Jira Cloud Operational
90 days ago
99.99 % uptime
Today
ScriptRunner for Confluence Cloud Operational
90 days ago
99.94 % uptime
Today
Kolekti Operational
90 days ago
100.0 % uptime
Today
Content Formatting for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Wordocs Viewer Operational
Priority Pro Operational
Board Export
Operational
Time Tracking & Reporting
Operational
Card Delete
Operational
Daily Updates
Operational
Due Next
Operational
Threaded Comments
Operational
Private Notes
Operational
Adaptavist Operational
90 days ago
100.0 % uptime
Today
Hierarchy for Jira
Operational
Workflow Steps for Jira Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
AWS sns-us-east-1 Operational
AWS lambda-us-east-1 Operational
Slack Apps/Integrations/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 29, 2023

No incidents reported today.

Sep 28, 2023

No incidents reported.

Sep 27, 2023

No incidents reported.

Sep 26, 2023

No incidents reported.

Sep 25, 2023
We have identified a problem where some customer's personalised app settings might be temporarily reverted to the default app settings
Resolved - This incident has been resolved.
Sep 25, 10:28 UTC
Update - We are still looking into a potential issue with app configurations. Filter results may be taking longer to update, and other configuration settings may be different than usual for some users. Please get in touch with support if you notice any unusual behaviour in your account.
Sep 25, 09:11 UTC
Update - We have reached out to Atlassian, the settings are fetched from their system and we are unable to retrieve these settings presently.
Sep 22, 13:49 UTC
Investigating - We are currently investigating this issue.
Sep 22, 13:31 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Intermittent script execution failures affecting EU customers
Resolved - We have identified an issue where script executions were failing intermittently for customers within the EU region

These failures occurred between 2:15 and 3:00pm UTC

Apologies for any inconvenience caused
Sep 22, 13:00 UTC
Sep 21, 2023
Existing behaviours are not executing
Resolved - The incident has been resolved.
Sep 21, 06:57 UTC
Monitoring - We have released the fix and monitoring behaviours executions.
Sep 20, 11:28 UTC
Identified - We have identified the root cause and we are releasing a fix.
Existing behaviours haven't been executed since 18 September 2023, 10:30:25 am UTC time. Newly created behaviours configs since that time are not affected.
Sep 20, 11:00 UTC
Investigating - Existing behaviours are not executing.
Sep 20, 10:47 UTC
Sep 20, 2023
Admin pages not displaying in Chrome
Resolved - We have deployed the fix and verified that all admin pages are loading correctly. If you are experiencing any further issues, please get in touch with our support team.
Sep 20, 07:59 UTC
Investigating - Admin pages are not displaying in Chrome for Enhanced Search and ScriptRunner

As a temporary workaround we have found the issue does not occur in Firefox and Safari

Apologies for any inconvenience caused
Sep 20, 07:32 UTC
Sep 19, 2023
Script Fragments admin page is not loading
Resolved - We have deployed a fix for this issue and verified that it's working. Please reach out if you are experiencing any further issues
Sep 19, 23:12 UTC
Identified - We are in process of testing the fix in our lower environment.
Sep 19, 21:27 UTC
Update - We are continuing to investigate this issue.
Sep 19, 20:28 UTC
Update - We identified a problem. It was occurring intermittently, only on the instances with more than 25 spaces. we have implemented a fix. we are currently testing the fix
Sep 19, 20:27 UTC
Investigating - we identified the problem related to loading the Script Fragments admin page. we are currently investigating the issue.
Sep 19, 17:59 UTC
Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

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