All Systems Operational

ScriptRunner Operational
90 days ago
99.98 % uptime
Today
ScriptRunner for Jira Cloud Operational
90 days ago
99.95 % uptime
Today
Behaviours - ScriptRunner for Jira Cloud ? Operational
90 days ago
100.0 % uptime
Today
Enhanced Search for Jira Cloud Operational
90 days ago
99.95 % uptime
Today
ScriptRunner for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
ScriptRunner Connect Operational
90 days ago
99.99 % uptime
Today
Kolekti Operational
90 days ago
100.0 % uptime
Today
Content Formatting for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Wordocs Viewer Operational
90 days ago
100.0 % uptime
Today
Priority Pro Operational
90 days ago
100.0 % uptime
Today
Narus Operational
Board Export ? Operational
90 days ago
100.0 % uptime
Today
Time Tracking & Reporting ? Operational
90 days ago
100.0 % uptime
Today
Card Delete ? Operational
90 days ago
100.0 % uptime
Today
Daily Updates ? Operational
90 days ago
100.0 % uptime
Today
Due Next ? Operational
90 days ago
100.0 % uptime
Today
Threaded Comments ? Operational
90 days ago
100.0 % uptime
Today
Private Notes ? Operational
90 days ago
100.0 % uptime
Today
Upscale Operational
90 days ago
100.0 % uptime
Today
Hierarchy for Jira ? Operational
90 days ago
100.0 % uptime
Today
Workflow Steps for Jira Operational
90 days ago
100.0 % uptime
Today
Slack IntegratePlus for monday.com Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
AWS sns-us-east-1 Operational
AWS lambda-us-east-1 Operational
Slack Apps/Integrations/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 19, 2025

No incidents reported today.

Jul 18, 2025
Resolved - All issues with filter syncing have now been resolved. Thank you for your patience.
Jul 18, 08:17 UTC
Update - We are waiting for a fix to reach production and continue to monitor the situation.
Jul 17, 08:04 UTC
Update - We are no longer seeing any issues in ScriptRunner ES for the EU region. There are very few issues in US region and only in relation to users with filters related to issueFieldMatch.
Jul 15, 15:33 UTC
Monitoring - We are currently monitoring the response to the changes.
Jul 14, 08:59 UTC
Identified - An issue has been identified and fix deployed.
Jul 14, 08:59 UTC
Update - We are going to continue investigating this issue on Monday. We are confident that the impact is currently low, and that only in a small minority of cases will filters take slightly longer to sync than usual. We will continue to update this incident when we have more information.
Jul 11, 16:52 UTC
Update - We are still investigating this issue and will provide further updates as those become available
Jul 11, 15:55 UTC
Update - We are still investigating the root cause, the fix which has been deployed so far has not mitigated the issue.
Jul 11, 11:26 UTC
Update - We are continuing to investigate the remaining errors affecting a small subset of customers. Further updates will be provided as new information becomes available.
Jul 10, 21:02 UTC
Update - The most recent fix did not stop all errors. However, only a very small percentage of filters and customers are affected. A team will continue to monitor and investigate the situation.
Jul 10, 16:54 UTC
Update - We have now identified an issue and are deploying a fix.
Jul 10, 16:05 UTC
Update - We have made some changes in configuration and are monitoring the situation.
Jul 10, 15:27 UTC
Investigating - We've noticed some errors in the service responsible for filter syncing. This means that some filters might not be syncing and require manual sync. We are currently investigating this issue and will provide an update when we've found the root of the problem.
Jul 10, 14:33 UTC
Jul 17, 2025
Jul 16, 2025
Resolved - The backlog of events has now been processed and filter results should be accurate again. Thank you for your patience.
Jul 16, 19:28 UTC
Identified - We are currently experiencing delays in syncing issue properties meaning some filter results may be out of date since Friday 11th July. We know the issue and are working on clearing the queue.
Jul 16, 10:18 UTC
Jul 15, 2025
Jul 14, 2025
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Jul 10, 2025
Jul 9, 2025
Resolved - We discovered that filters containing only linkedIssuesOf without any other Enhanced Search functions were not syncing following a region migration. These filters could still be synced manually, and they displayed the correct results when performing a search in the UI. If any affected filters had their JQL or name updated, they resumed syncing as usual.

All other filters, including those containing linkedIssuesOf alongside other Enhanced Search functions, continued syncing correctly after a region migration.

For example:
This filter containing only linkedIssuesOf was not syncing:
issueFunction in linkedIssuesOf("issue=ES1")
But this filter containing linkedIssuesOf and another Enhanced Search function was syncing:
issueFunction in linkedIssuesOf("issue=ES1") and issueFunction in childrenOf("project=Enhanced-Search")
We have corrected this issue, and any affected filters should now be syncing correctly. No further action is required.

Jul 9, 07:54 UTC
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.