All Systems Operational
ScriptRunner for Jira Cloud Operational
ScriptRunner Service Operational
Enhanced Search for Jira Cloud Operational
Enhanced Search Services Operational
ScriptRunner for Confluence Cloud Operational
ScriptRunner Service Operational
Project Configurator for Jira Cloud Operational
Project Configurator for Jira Cloud Services Operational
AutoBlocks Operational
AutoBlocks Services Operational
Third-Party Services Operational
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
Datadog API Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
ScriptRunner Mean Request Latency
Fetching
ScriptRunner Mean Script Execution Time
Fetching
Past Incidents
May 14, 2021

No incidents reported today.

May 13, 2021

No incidents reported.

May 12, 2021
Users are unable to log into AutoBlocks and Project Configurator
Resolved - The developers have fixed the issue and the has resolved.
May 12, 10:54 UTC
Investigating - The developers are aware of this issue and they are fixing the issue.
May 12, 10:15 UTC
May 11, 2021

No incidents reported.

May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
ScriptRunner for Jira Cloud Scripts not running and 401 Unauthorized errors
Resolved - Everything looks normal according to our logs and metrics, therefore we are considering this incident over.

Apologies for any inconvenience.
May 7, 16:26 UTC
Monitoring - We have restarted our services and believe that as of 15:42 UTC scripts are now executing as expected again.

Unfortunately, any Script Listener or Post-Function scripts executed between 13:00 UTC and 15:42 UTC will not have been run and will not be retried. Please re-run these scripts again.

We will continue to monitor this incident.
May 7, 15:55 UTC
Investigating - We are now experiencing a new issue following the earlier incident. One symptom of the new issue is that not all user scripts are running.

We are currently investigating the cause of this issue.
May 7, 15:20 UTC
Monitoring - We have identified the cause and resolved this issue.

However, there may be a delay in executing scripts until all queued scripts have been processed. We apologise for this delay.

We will continue to monitor the situation.
May 7, 14:45 UTC
Investigating - We are aware of an issue that is causing ScriptRunner for Jira Cloud to return a 401 Unauthorized or "Unknown Error" for certain pages.

We are currently investigating this issue and we will post any updates as we get them here.
May 7, 14:12 UTC
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

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