Update - We are no longer seeing any issues in ScriptRunner ES for the EU region. There are very few issues in US region and only in relation to users with filters related to issueFieldMatch.
Jul 15, 2025 - 15:33 UTC
Jul 15, 2025 - 15:33 UTC
Monitoring - We are currently monitoring the response to the changes.
Jul 14, 2025 - 08:59 UTC
Jul 14, 2025 - 08:59 UTC
Identified - An issue has been identified and fix deployed.
Jul 14, 2025 - 08:59 UTC
Jul 14, 2025 - 08:59 UTC
Update - We are going to continue investigating this issue on Monday. We are confident that the impact is currently low, and that only in a small minority of cases will filters take slightly longer to sync than usual. We will continue to update this incident when we have more information.
Jul 11, 2025 - 16:52 UTC
Jul 11, 2025 - 16:52 UTC
Update - We are still investigating this issue and will provide further updates as those become available
Jul 11, 2025 - 15:55 UTC
Jul 11, 2025 - 15:55 UTC
Update - We are still investigating the root cause, the fix which has been deployed so far has not mitigated the issue.
Jul 11, 2025 - 11:26 UTC
Jul 11, 2025 - 11:26 UTC
Update - We are continuing to investigate the remaining errors affecting a small subset of customers. Further updates will be provided as new information becomes available.
Jul 10, 2025 - 21:02 UTC
Jul 10, 2025 - 21:02 UTC
Update - The most recent fix did not stop all errors. However, only a very small percentage of filters and customers are affected. A team will continue to monitor and investigate the situation.
Jul 10, 2025 - 16:54 UTC
Jul 10, 2025 - 16:54 UTC
Update - We have now identified an issue and are deploying a fix.
Jul 10, 2025 - 16:05 UTC
Jul 10, 2025 - 16:05 UTC
Update - We have made some changes in configuration and are monitoring the situation.
Jul 10, 2025 - 15:27 UTC
Jul 10, 2025 - 15:27 UTC
Investigating - We've noticed some errors in the service responsible for filter syncing. This means that some filters might not be syncing and require manual sync. We are currently investigating this issue and will provide an update when we've found the root of the problem.
Jul 10, 2025 - 14:33 UTC
Jul 10, 2025 - 14:33 UTC
ScriptRunner
Degraded Performance
ScriptRunner for Jira Cloud
Degraded Performance
Behaviours - ScriptRunner for Jira Cloud
?
Operational
Enhanced Search for Jira Cloud
Operational
ScriptRunner for Confluence Cloud
Operational
ScriptRunner Connect
Operational
Kolekti
Operational
Content Formatting for Confluence Cloud
Operational
Wordocs Viewer
Operational
Priority Pro
Operational
Narus
Operational
Board Export
?
Operational
Time Tracking & Reporting
?
Operational
Card Delete
?
Operational
Daily Updates
?
Operational
Due Next
?
Operational
Threaded Comments
?
Operational
Private Notes
?
Operational
Upscale
Operational
Hierarchy for Jira
?
Operational
Workflow Steps for Jira
Operational
Slack IntegratePlus for monday.com
Operational
Third-Party Services
Degraded Performance
Atlassian Jira Cloud
Operational
Elastic Cloud (Elasticsearch)
Operational
AWS ec2-us-west-2
Operational
AWS lambda-us-west-2
Operational
AWS route53
Operational
AWS cloudfront
Operational
AWS lambda-us-west-2
Operational
AWS s3-us-west-2
Operational
AWS sns-us-west-2
Operational
AWS sqs-us-west-2
Operational
AWS elasticache-us-west-2
Operational
AWS rds-us-west-2
Operational
AWS elb-us-west-2
Operational
Atlassian Developer Jira Cloud APIs
Operational
Atlassian Developer App listings
Operational
Atlassian Developer Evaluations and purchases
Operational
Atlassian Developer Search
Operational
Atlassian Developer User APIs
Operational
Atlassian Confluence Cloud
Operational
Jira Core Search
Operational
Jira Core Notifications
Operational
Jira Core Viewing content
Operational
Jira Core Marketplace
Operational
Jira Core Authentication and User Management
Operational
Jira Core Create and edit
Operational
Jira Core Administration
Operational
Jira Service Desk Authentication and User Management
Operational
Jira Service Desk Service Desk Web
Operational
Jira Service Desk Service Desk Portal
Operational
Jira Software Administration
Operational
Jira Software Authentication and User Management
Operational
Jira Software Marketplace
Operational
Jira Software Notifications
Operational
Jira Software Viewing content
Operational
Jira Software Search
Operational
Jira Software Create and edit
Operational
Confluence Administration
Operational
Confluence Comments
Operational
Confluence Marketplace Apps
Operational
Confluence Search
Operational
Confluence View Content
Operational
Confluence Notifications
Operational
Confluence Authentication and User Management
Operational
Confluence Create and Edit
Operational
LaunchDarkly Streaming API
Operational
LaunchDarkly API
Operational
LaunchDarkly Feature flag CDN
Operational
AWS lambda-eu-west-1
Operational
AWS s3-eu-west-1
Operational
AWS dynamodb-eu-west-1
Operational
AWS cloudwatch-eu-west-1
Operational
AWS sns-eu-west-1
Operational
AWS sqs-eu-west-1
Operational
AWS apigateway-eu-west-1
Operational
AWS kms-eu-west-1
Operational
Auth0 User Authentication
Operational
Auth0 Machine to Machine Authentication
Operational
Auth0 Multi-factor Authentication
Operational
Auth0 Management API
Operational
AWS sns-us-east-1
Operational
AWS lambda-us-east-1
Operational
Slack Apps/Integrations/APIs
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.