We are confident that the issues experienced by Confluence Cloud tenants today and yesterday are now resolved. We are continuing to work with Atlassian to understand the root causes of this issue so that we can better avoid it in the future.
Posted Oct 27, 2026 - 14:29 UTC
Monitoring
We are confident that the fix deployed at about 13:19 UTC is mitigating the issue. It will take up to an hour after the deployment for all affected installations of ScriptRunner for Confluence to start working again. We will provide more information at that time and confirm that the incident is resolved.
Posted Oct 27, 2026 - 13:55 UTC
Identified
We have rolled out a potential fix for alleviating the errors experienced in ScriptRunner for Confluence Cloud. We will provide more information here when we are confident that the problem is resolved.
Posted Oct 27, 2026 - 13:27 UTC
Update
We have made some progress in identifying the underlying issue causing problematic application behaviour for ScriptRunner for Confluence Cloud. We are working on some potential fixes in collaboration with Atlassian, and will update here when we have more information.
Posted Oct 27, 2026 - 12:10 UTC
Update
We are still working with Atlassian to investigate the problems with ScriptRunner for Confluence. We will provide more information here when it is available.
Posted Oct 27, 2026 - 10:39 UTC
Investigating
Some ScriptRunner for Confluence clients are seeing errors when trying to use the application. This is due to authentication errors with Atlassian Cloud APIs. We are working with Atlassian to understand the underlying cause of the issue, and will provide an update when we know more.
Posted Oct 27, 2026 - 09:31 UTC
This incident affected: ScriptRunner (ScriptRunner for Confluence Cloud).