We have confirmed that Behaviour app installations that were previously affected by the storage bugs mentioned in previous status updates have now been fixed. Customers may need to do a final reinstallation to benefit from the latest changes we've made.
Posted May 31, 2024 - 09:58 UTC
Monitoring
We've released a change that we expect will resolve the installation problems are we're monitoring the services.
Posted May 31, 2024 - 07:34 UTC
Update
We have finished testing a workaround for this problem and are planning to release it to customers tomorrow.
We're currently testing a change which may alleviate the problems. We'll post and update here when we've validated them and have rolled them out to customers.
Posted May 29, 2024 - 15:22 UTC
Investigating
We are aware that some customers are unable to successfully install the Behaviours app and connect it to the main ScriptRunner app - the user interface consistently says the apps still need installing. We're collaborating with Atlassian to find the cause of the problem and identify a fix. As a workaround, sometimes uninstalling and reinstalling the Behaviours app resolves the problem.