We can confirm everything looks as if it is working as expected and that the incident is resolved.
Posted Jan 10, 2023 - 14:22 UTC
Monitoring
Atlassian have now confirmed that the issue with the rest API's has been resolved and we are now monitoring that everything is working as expected again.
Posted Jan 10, 2023 - 14:20 UTC
Update
We have identified the cause of the issue is caused by the issue properties API from Atlassian returning an invalid response and Atlassian are investigating this under the status page incident at https://developer.status.atlassian.com/incidents/3kkrjwnfhklv.
We are also rolling out a fix on our end which will allow admin pages to display correctly.
We have also identified that scripted fields are affected by this issue and may not run and Enhanced Search filters will not be synchonising until Atlassian resolve the issue on their end.
Posted Jan 10, 2023 - 11:37 UTC
Identified
We have identified the cause of the problem is an increase in error responses from Atlassian's REST APIs. We have raised this with them and are implementing a workaround now.
Posted Jan 10, 2023 - 10:56 UTC
Investigating
We've have identified an issue where admin pages are not displaying for certain customers
This issue began on the 10th January 05:33UTC
Apologies for any inconvenience caused
Posted Jan 10, 2023 - 10:26 UTC
This incident affected: ScriptRunner for Jira Cloud (ScriptRunner Service).