Degragred peformance causing delays to some ScriptRunner Jira Cloud Customers

Incident Report for Adaptavist Cloud Apps

Resolved

We now believe that this issue has been resolved.
Posted Aug 05, 2019 - 12:55 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 02, 2019 - 11:08 UTC

Monitoring

We have scaled up our services to better handle the spikes in load and can see faster processing times for scripts now in our metrics. We'll continue to monitor the situation this afternoon.
Posted Aug 02, 2019 - 11:02 UTC

Investigating

We are currently aware of an issue which is causing delays to scripts being executed for Script Runner for Jira Cloud customers.

We are currently investigating the issue and will post further updates here once we have these.
Posted Aug 02, 2019 - 10:14 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud).