Customers scripts are failing to execute intermittently in EU region
Incident Report for Adaptavist Cloud Apps
Resolved
This incident has been resolved.
Posted Apr 05, 2024 - 13:19 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 05, 2024 - 10:24 UTC
Identified
We have identified an issue where customers scripts are failing to communicate with the Jira Cloud REST API

This is only affecting customers with ScriptRunner hosted in the EU region

Apologies for the inconvenience caused
Posted Apr 05, 2024 - 09:08 UTC
Investigating
We are currently investigating an issue where customer script executions are intermittently failing in the EU region.
Posted Apr 05, 2024 - 09:05 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud, ScriptRunner for Confluence Cloud).