TT, DU, TC unable to verify user details resulting in a 400 error

Incident Report for Adaptavist Cloud Apps

Resolved

This incident has been resolved.

Posted Feb 15, 2023 - 10:52 UTC

Update

We have identified a 400 error meaning users will be unable to use our apps Threaded Comments, Time Tracking, and Daily Updates.

We are contacting Trello to resolve the issue as soon as possible.

If you need assistance in the meantime please reach out to us via our support portal here https://productsupport.adaptavist.com/servicedesk/customer/portal/51

Posted Feb 15, 2023 - 08:57 UTC

Identified

We have identified a 400 error meaning users will be unable to use our apps Threaded Comments, Time Tracking, and Private Notes.

We are contacting Trello to resolve the issue as soon as possible.

If you need assistance in the meantime please reach out to us via our support portal here https://productsupport.adaptavist.com/servicedesk/customer/portal/51

Posted Feb 15, 2023 - 08:55 UTC

This incident affected: Kolekti (Time Tracking & Reporting, Daily Updates, Threaded Comments).