Our services have processed all of the old Jira event messages and Enhanced Search query results will now be up-to-date again. Apologies for any inconvenience. This is the last message about this incident.
Posted Jan 10, 2023 - 17:12 UTC
Update
We have provisioned more capacity for the relevant service to speed up the processing of older events and are monitoring the situation.
Posted Jan 10, 2023 - 17:01 UTC
Investigating
We are aware that US customers may be seeing out of date Enhanced Search results because there is a large delay in processing Jira events that power those results.
Posted Jan 10, 2023 - 16:49 UTC
This incident affected: ScriptRunner for Jira Cloud (ScriptRunner Service).