Unable to view saved filters in Enhanced Search and ScriptRunner for Jira Cloud
Incident Report for Adaptavist Cloud Apps
For about 30mins, some customers with large numbers of Jira filters were unable to view the Enhanced Search filters saved via the ScriptRunner for Jira Cloud app and the Enhanced Search app. It was still possible to view the corresponding Jira filters, and all agile boards and dashboads powered by those filters continued to work as expected. The root cause was buggy code that contained an "infinite loop" when fetching the Enhanced Search filters that were shared with the current user. The problem was discovered within minutes of its release to customers and rolled back immediately. A fix was put in place and released shortly afterwards.
Posted Apr 04, 2022 - 10:00 UTC