Recovery operations are now complete. We have restored all retrievable Enhanced Search original filter queries.
Please note that a small number of filters could not be recovered. If your Enhanced Search filter is no longer visible in the Enhanced Search application, please contact our support team for immediate assistance and manual restoration.
We will be reaching out to affected customers where further details are needed.
Posted Oct 05, 2026 - 17:15 UTC
Update
Data recovery is underway and expected to complete in a few days. Thank you for your patience.
If you need immediate assistance, please submit a support ticket.
Posted Oct 01, 2026 - 17:41 UTC
Identified
We have identified an issue that is causing Enhanced Search filters that contain Enhanced Search JQL Keywords and functions to be overwritten with the translated JQL query. We are working to restore the affected filters to the original query.
Please avoid making an update to your filter if you can see the Enhanced Search function has been overwritten, and we will restore it for you as soon as possible.
Posted Oct 01, 2026 - 15:44 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud, Enhanced Search for Jira Cloud).