Scripted fields do not update on issue events because Forge events send priority and parent without self or iconUrl

Incident Report for Adaptavist Cloud Apps

Resolved

This incident has been resolved.

Posted Nov 02, 2026 - 22:30 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 02, 2026 - 22:08 UTC

Update

We have deployed a fix to resolve the issue and will continue to monitor our services to ensure the incident is fully resolved.

Scripted Field values should be recalculated normally when an issue is updated.

We apologise for any inconvenience caused.

Posted Nov 02, 2026 - 22:08 UTC

Investigating

The team is investigating. Once a fix is deployed, Scripted Fields should recalculate as soon as an issue is updated.

Posted Nov 02, 2026 - 20:47 UTC

This incident affected: ScriptRunner (ScriptRunner for Jira Cloud).