It looks like scheduled scripts are all running as expected again now. Apologies for any inconvenience.
Posted Nov 29, 2023 - 13:15 UTC
Monitoring
We have released a fix for the problem and expect scheduled scripts to run in the next 10-15 mins. We'll monitor and update this incident after that time.
Posted Nov 29, 2023 - 13:02 UTC
Identified
We have noticed that Scheduled Jobs/Scripts and Escalation Services/CQL Jobs have not been run for some customers since 15:00 UTC yesterday (28th November). We believe we have identified the problem and are working on a fix.
Posted Nov 29, 2023 - 09:53 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud, ScriptRunner for Confluence Cloud).