ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 and 16-Feb-2025 07:17 due to connectivity issues with the database provider (PlanetScale)

Incident Report for Adaptavist Cloud Apps

Resolved

The issue was resolved at 16-Feb-2025 07:17 UTC and the application was back up. Script could not be run during the outage period (15-Feb-2025 22:30 and 16-Feb-2025 07:17).

Posted Feb 17, 2025 - 09:26 UTC

Identified

ScriptRunner Connect was unavailable between 15-Feb-2025 22:30 UTC and 16-Feb-2025 07:17 UTC due to issues with the database provider (PlanetScale).

Posted Feb 17, 2025 - 09:23 UTC

This incident affected: ScriptRunner (ScriptRunner Connect).