The issue has been resolved, after verifying that ES filter syncing is now working as expected.
Apologies for the inconvenience, and thank you for your patience.
Posted Feb 20, 2026 - 18:42 UTC
Monitoring
The issue may have been resolved after the latest fix was deployed. We'll continue to monitor the situation and we are hopeful the incident can be resolved soon.
Posted Feb 20, 2026 - 18:29 UTC
Identified
ES Filters may not have been synced during the last 30 minutes; we have identified the cause and we are in the process of deploying another fix.
Apologies for the inconvenience; we appreciate your patience while we resolve this issue.
Posted Feb 20, 2026 - 17:06 UTC
Update
Upon further review, an additional fix is still required and in the process of being deployed.
Automatic filter syncing may only work intermittently at this point; we'll continue to monitor the situation until the issue is fully resolved.
Posted Feb 20, 2026 - 16:57 UTC
Update
ES filters are starting to be automatically synced again; we'll continue to monitor the situation until we can confirm the issue is fully resolved. In the meantime, manual filter syncing is also possible as a temporary workaround.
Posted Feb 20, 2026 - 15:30 UTC
Update
While we continue to monitor the situation, the ES filters can be manually synced as a workaround in the meantime.
Posted Feb 20, 2026 - 15:24 UTC
Monitoring
A potential fix is being deployed and will be monitored on production shortly.
Posted Feb 20, 2026 - 14:41 UTC
Identified
We are currently experiencing delays in filter syncing in SR Enhanced Search US. Filter results may be out of date temporarily until the issue is resolved.
We have identified the root cause and working on a potential fix.
Posted Feb 20, 2026 - 14:16 UTC
This incident affected: ScriptRunner (ScriptRunner for Jira Cloud).