Requests to Atlassian's REST APIs from ScriptRunner failed

Incident Report for Adaptavist Cloud Apps

Resolved

On 01st Oct 2026, between 01:00 UTC and 07:25 UTC Atlassian experienced this incident https://developer.status.atlassian.com/incidents/2ypy8lwt1prw

The consequence of that problem meant that ScriptRunner for Jira Cloud, ScriptRunner for Confluence Cloud and Enhanced Search stopped receiving critical authentication information that is required for the apps to be able to make requests to Atlassian's REST APIs.
Posted Oct 01, 2026 - 01:00 UTC