Resolved -
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team. Apologies for the inconvenience
Dec 31, 15:10 UTC
Monitoring -
All scripts are now running as normal. We've implemented a fix that improves our fallback behaviour in the distributed cache system.
Dec 30, 12:33 UTC
Identified -
We have identified the issue and we are deploying a patch
Dec 30, 09:58 UTC
Investigating -
A minority of customer scripts didn't run in the US region. This occurred between 12:30 and 16:30 on 29th December.
Dec 29, 12:30 UTC
Resolved -
We’re confident the ScriptRunner Cloud issues are now resolved, so we’re closing this incident. If you experience any further issues, please contact our team.
Dec 31, 13:14 UTC
Monitoring -
We have identified the issue related to script executions, applied the fix and we are monitoring the services.
Dec 31, 08:45 UTC
Investigating -
We are investigating an active issue in the US region where some customer scripts may fail to execute or experience delays due to a problem in our script execution service.
Dec 31, 07:56 UTC