All Systems Operational
Uptime over the past 90 days. View historical uptime.
ScriptRunner Operational
90 days ago
99.96 % uptime
Today
ScriptRunner for Jira Cloud Operational
90 days ago
99.85 % uptime
Today
Behaviours - ScriptRunner for Jira Cloud ? Operational
90 days ago
100.0 % uptime
Today
Enhanced Search for Jira Cloud Operational
90 days ago
99.99 % uptime
Today
ScriptRunner for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
ScriptRunner Connect Operational
90 days ago
99.99 % uptime
Today
Kolekti Operational
90 days ago
100.0 % uptime
Today
Content Formatting for Confluence Cloud Operational
90 days ago
100.0 % uptime
Today
Wordocs Viewer Operational
90 days ago
100.0 % uptime
Today
Priority Pro Operational
90 days ago
100.0 % uptime
Today
Board Export ? Operational
Time Tracking & Reporting ? Operational
Card Delete ? Operational
Daily Updates ? Operational
Due Next ? Operational
Threaded Comments ? Operational
Private Notes ? Operational
Upscale Operational
90 days ago
100.0 % uptime
Today
Hierarchy for Jira ? Operational
90 days ago
100.0 % uptime
Today
Workflow Steps for Jira Operational
90 days ago
100.0 % uptime
Today
Slack IntegratePlus for monday.com Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
Atlassian Jira Cloud Operational
Elastic Cloud (Elasticsearch) Operational
AWS ec2-us-west-2 Operational
AWS lambda-us-west-2 Operational
AWS route53 Operational
AWS cloudfront Operational
AWS lambda-us-west-2 Operational
AWS s3-us-west-2 Operational
AWS sns-us-west-2 Operational
AWS sqs-us-west-2 Operational
AWS elasticache-us-west-2 Operational
AWS rds-us-west-2 Operational
AWS elb-us-west-2 Operational
Atlassian Developer Jira Cloud APIs Operational
Atlassian Developer App listings Operational
Atlassian Developer Evaluations and purchases Operational
Atlassian Developer Search Operational
Atlassian Developer User APIs Operational
Atlassian Confluence Cloud Operational
Jira Core Search Operational
Jira Core Notifications Operational
Jira Core Viewing content Operational
Jira Core Marketplace Operational
Jira Core Authentication and User Management Operational
Jira Core Create and edit Operational
Jira Core Administration Operational
Jira Service Desk Authentication and User Management Operational
Jira Service Desk Service Desk Web Operational
Jira Service Desk Service Desk Portal Operational
Jira Software Administration Operational
Jira Software Authentication and User Management Operational
Jira Software Marketplace Operational
Jira Software Notifications Operational
Jira Software Viewing content Operational
Jira Software Search Operational
Jira Software Create and edit Operational
Confluence Administration Operational
Confluence Comments Operational
Confluence Marketplace Apps Operational
Confluence Search Operational
Confluence View Content Operational
Confluence Notifications Operational
Confluence Authentication and User Management Operational
Confluence Create and Edit Operational
LaunchDarkly Streaming API Operational
LaunchDarkly API Operational
LaunchDarkly Feature flag CDN Operational
AWS lambda-eu-west-1 Operational
AWS s3-eu-west-1 Operational
AWS dynamodb-eu-west-1 Operational
AWS cloudwatch-eu-west-1 Operational
AWS sns-eu-west-1 Operational
AWS sqs-eu-west-1 Operational
AWS apigateway-eu-west-1 Operational
AWS kms-eu-west-1 Operational
Auth0 User Authentication Operational
Auth0 Machine to Machine Authentication Operational
Auth0 Multi-factor Authentication Operational
Auth0 Management API Operational
AWS sns-us-east-1 Operational
AWS lambda-us-east-1 Operational
Slack Apps/Integrations/APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 25, 2024
Enhanced Search Standalone search results may be out of date
Resolved - Search results should now be back up to date for Enhanced Search Standalone customers, so we are resolving this incident.
Apr 25, 11:06 UTC
Investigating - Customers using the Enhanced Search standalone product may be seeing out of date search results for saved filters or new searches. This is due to delays in syncing information between Jira and Enhanced Search. Customers using Enhanced Search as part of ScriptRunner Cloud should be unaffected. We are seeing the delays clear now, and will keep you posted with our progress in resolving the issue.
Apr 25, 10:58 UTC
Apr 24, 2024
504 gateway time-out errors
Resolved - Our monitoring is showing that request performance and success rates are back to normal since about 18:00 UTC. We're aware that some customers in the EU hosting region experienced script failures because some requests to Jira took longer than usual and also timed out with 504 response code. We are unsure of the root cause of the problem at this point.
Apr 24, 19:26 UTC
Investigating - We are investigating reports of 504 gateway time-out errors in some Cloud instances.

We are currently investigating what is causing this issue and will post a further update here once we have identified what is causing the issue.

We apologise for any inconvenience caused.
Apr 24, 14:16 UTC
Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024
Script Executions failing across Confluence and Jira
Resolved - Incident now resolved
Apr 19, 15:24 UTC
Investigating - Scripts were failing at 14:50 UTC
Apr 19, 15:21 UTC
Apr 18, 2024

No incidents reported.

Apr 17, 2024
Script Execution Failures
Resolved - Between 8:30 and 9:30 UTC we had an incident where scripts failed to execute

This affected both ScriptRunner for Jira Cloud and ScriptRunner for Confluence Cloud

We apologise for the inconvenience caused.
Apr 17, 09:00 UTC
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Temporary Script Execution Outage
Resolved - Some ScripRunner script executions did not run within a time window of 4 minutes from 21:15 - to 21:19 BST.
Affected customers would have seen failures to execute scripts in the script console or noticed their scripts did not run as a result of Jira or Confluence events.
Apr 15, 20:00 UTC
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024
Requests to settings endpoint failing during filter syncing
Resolved - We have detected the source of the issue, and we are now confident that it did not actually affect live production customers. We are therefore resolving this incident.
Apr 12, 12:19 UTC
Update - We are continuing to investigate issues with getting filter syncing settings, and will keep you updated once we know more.
Apr 12, 11:12 UTC
Investigating - We are seeing some issues with getting filter sync settings during Enhanced Search filter syncing. Your filters may take slightly longer to update than usual whilst we investigate.
Apr 12, 09:06 UTC
Apr 11, 2024
issuesInEpics not functioning correctly
Resolved - This incident has been resolved.
Apr 11, 15:00 UTC
Monitoring - The rollback should now be completed, and the problems with the issuesInEpics function should now be resolved. We are continuing to monitor the situation.
Apr 11, 14:54 UTC
Identified - We have identified an issue with an update to the Enhanced Search application that was released yesterday. We are in the process of rolling back this update and will let you know when this is complete.
Apr 11, 13:54 UTC
Investigating - We are receiving reports of the Enhanced Search issueInEpics function not working correctly. We are investigating and will keep you updated with our progress.
Apr 11, 13:44 UTC
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