All Systems Operational
ScriptRunner for Jira Cloud Operational
ScriptRunner Service   Operational
Test Management for Jira Cloud Operational
Test Management Service   Operational
ScriptRunner for Confluence Cloud Operational
ScriptRunner Service   Operational
Third-Party Services Operational
Atlassian Jira Cloud   Operational
Elastic Cloud (Elasticsearch)   Operational
Datadog API   Operational
AWS ec2-us-west-2   Operational
AWS lambda-us-west-2   Operational
AWS route53   Operational
AWS cloudfront   Operational
AWS lambda-us-west-2   Operational
AWS s3-us-west-2   Operational
AWS sns-us-west-2   Operational
AWS sqs-us-west-2   Operational
AWS elasticache-us-west-2   Operational
AWS rds-us-west-2   Operational
AWS elb-us-west-2   Operational
Atlassian Developer Jira Cloud APIs   Operational
Atlassian Developer App listings   Operational
Atlassian Developer Evaluations and purchases   Operational
Atlassian Developer Search   Operational
Atlassian Developer User APIs   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
ScriptRunner Mean Request Latency
Fetching
ScriptRunner Mean Script Execution Time
Fetching
TM4J Mean Requests Frequency
Fetching
TM4J Mean Select Latency
Fetching
Past Incidents
Dec 13, 2018
Resolved - According to our monitoring it looks like our systems are synchronizing a more expected number of Enhanced Search Filters. We have reached out to Atlassian to investigate the change in their REST API. Please get in touch via our support portal if you are still experiencing problems.
Dec 13, 19:58 UTC
Update - We have identified the root cause of the problem to be a change in behaviour in one of the Jira Cloud REST APIs and have implemented a workaround.
Dec 13, 19:15 UTC
Update - Having monitored our changes over the last few hours it appears some customers are still affected by this problem. We're continuing our investigation.
Dec 13, 16:03 UTC
Monitoring - We have released a change and are monitoring to see if it has resolved the problem.
Dec 13, 12:39 UTC
Identified - We believe we have identified the root cause of the problem and will release a change shortly and post an update here once we have done so.
Dec 13, 10:33 UTC
Investigating - Since the 4th December some customer's Enhanced Search Filters are not being updated. We're investigating several possible causes and will update this page once we have more details.
Dec 13, 09:45 UTC
Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018

No incidents reported.

Dec 5, 2018

No incidents reported.

Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.

Dec 1, 2018

No incidents reported.

Nov 30, 2018

No incidents reported.

Nov 29, 2018

No incidents reported.